I'm passionate about design, but inspired by people

Envisioning a modern, accessible, and equitable service for 2.6 million Maryland workers, 180,000 employers, providers, and state staff

As a Senior UX/UI Designer passionate about public service, I created a conceptual case study inspired by Maryland’s Family and Medical Leave Insurance (FAMLI) program. This project illustrates how a digitally native service could launch from the ground up — with equity, accessibility, and scalability at its core. I developed a service blueprint, registration flows, and design principles to show how FAMLI could deliver seamless experiences for workers applying for leave, employers managing compliance, providers certifying claims, and state staff adjudicating cases. View Case Study

Transforming IRS's paper-based CAF request into a fast, accessible digital experience for tax professionals

As the UX/UI Lead Designer for the IRS Tax Pro Account, I guided the design strategy and execution, streamlining complex processes and enhancing user experiences through agile methodologies, extensive user research, and robust collaboration. The following case study highlights the process behind one of the 50 features I delivered. View Case Study

Bringing instant, secure, and IRS-approved assistance to tax professionals with an AI-powered chatbot

As UX/UI Lead Designer for the IRS Tax Pro Account, I designed a secure AI-powered chatbot to give tax professionals instant, IRS-approved assistance within the portal. The feature streamlines task completion, reduces support wait times, and meets strict compliance and accessibility standards. View Case Study

Leading UX/UI Design for Ritter’s Digital Business Management Platform (2018-2022)

As the UX/UI Designer for the Ritter Platform, I led the creation of a cohesive design system and intuitive user experiences, transforming complex business processes into streamlined, accessible digital solutions. Through structured user research, strategic prototyping, and collaborative execution, I significantly enhanced user satisfaction, efficiency, and platform scalability View Case Study

Creating a unified design language for Ritter’s digital products to enhance usability and accessibility

Led design strategy and implementation of a comprehensive, accessible CSS framework, improving consistency, accelerating product development, and enabling cohesive experiences across Ritter Insurance Marketing’s digital ecosystem. View Case Study

From Engineering Passion Project to Successful Brand (2023-Present)

Combining my engineering background and creative vision, I developed 87 Forge—a small business dedicated to uniquely designed accessories for AirPods Max. From initial sketches to a patented, manufactured product, I managed the full lifecycle, including branding, prototyping, testing, manufacturing, and digital presence. View Case Study